Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.

Two ways. Order directly from any product page — select your size and finish, add to cart, and check out. Or, if you'd like anything adjusted first, request a quote: send us the piece, your dimensions, and your space, and a specialist replies with a full quote and delivery date. Either way, you receive written confirmation, a production schedule, and a direct human contact for your order — not a ticket number.

Within 24 hours — guaranteed. Most quotes go out the same day, often within the hour during business hours. Every quote includes the full delivered price and your exact delivery window, so you can present it to a client or sign off immediately. No "we'll get back to you", no chasing.

In most cases, yes — and often better. Send a reference photo, render, or sketch to info@lampadom.com and we'll quote a made-to-order piece within 24 hours, built to your exact dimensions and finish. Designers regularly bring us pieces quoted elsewhere at 12–16 week lead times; we deliver comparable or superior craftsmanship in 2–3 weeks.

Yes — free of charge at any point before production begins, typically within 24 hours of order confirmation. Once your piece enters production, materials are cut and committed to your order alone, so changes and cancellations can no longer be accommodated. If you're unsure about a dimension or finish, tell us — we'll hold production until you've confirmed every detail.

No — you can check out as a guest. An account simply lets you track orders, save addresses, and revisit past purchases, which is useful if you order across multiple projects. Trade professionals should apply to the Partner Program instead — it unlocks trade pricing and a dedicated account contact.

Of course. Call or WhatsApp us at +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia), or email info@lampadom.com. A specialist will walk you through options, confirm specifications, and send a secure payment link — many of our designers run entire projects over WhatsApp.

You'll receive an email confirmation immediately, followed by a message from your order contact confirming specifications and your production schedule. From that point you're never guessing: we update you at production start, quality inspection, and dispatch — with tracking the moment your piece ships.

No — and that's deliberate. Every Lampadom piece is made to order, built for your project alone. Nothing has sat in a warehouse collecting dust or handling damage; your fixture is crafted, inspected, and shipped fresh from the workshop. You get warehouse-free quality with lead times faster than most brands ship stock items.

They're your delivery promise. Green tick: delivered within 2 weeks of your order date. Yellow tick: within 3 weeks. That's production and shipping combined — from order date, not from some undefined "processing" start. For comparison, the industry standard for made-to-order lighting is 12–16 weeks.

The clock starts when two things are complete: your final specifications are approved and your payment has cleared. If you request changes mid-production or a sign-off is pending on your side, the clock pauses until it's resolved — then resumes immediately. This keeps the promise honest in both directions.

Structure, not shortcuts. We hold dedicated production capacity at our partner ateliers, run no dealer or distributor layer, and manage every order directly from workshop to your door. Most lighting brands quote 12–16 weeks because your order waits in a queue behind wholesale batches. Yours doesn't wait — it starts.

Yes — this is exactly what we're built for. Tell us your install date and we schedule production backwards from it, then track your order against that date at every stage. Your install date is treated as a commitment, not an estimate. If a genuine risk ever appears, you hear it from us first, with a solution attached — never a surprise the week of handover.

Absolutely. Many designers order early to lock pricing and production, then schedule dispatch around drywall, paint, or handover dates. Tell your order contact your target window and we'll hold your finished, inspected piece and ship it when your site is ready.

Yes. Because every piece is made to order, dimensions can be scaled to your space — wider for a double-height foyer, shorter for a low ceiling, longer for a 14-seat dining table. Send us your room dimensions and ceiling height and we'll recommend proportions, or build precisely to your spec.

Yes — metal finishes, glass colors and textures, and material combinations can all be adapted. If you're matching existing hardware or a design scheme, send a reference photo or finish code and we'll match it. Minor finish adjustments are typically free; anything with a cost is quoted transparently upfront, before you commit.

Yes, and it's free — just tell us your ceiling height when ordering and we build the drop to suit. As a rule of thumb, a fixture should hang roughly 75–90 cm (30–36") above a dining table, or with at least 2.1 m (7 ft) clearance in walkways. Unsure? Send your ceiling height and we'll specify it for you.

Yes — this is our core craft. Send a sketch, mood board, render, or reference image to info@lampadom.com. We'll confirm feasibility, propose materials and dimensions, and return a full quote with delivery date within 24 hours. From one statement chandelier to a full hospitality lighting package, if it can be built, we'll build it.

Yes — complimentary. Send a photo of your space and we'll show your chosen fixture in it before you commit, so you (and your client) approve with confidence instead of imagination. Trade partners receive up to five 3D renders per project as part of the Partner Program.

Yes — finish and material samples are available on request, and complimentary for trade partners on active projects. For fast decisions, we can also send high-resolution photos and video of the exact finish under different lighting conditions, usually same day.

Often not. Cable length, standard size adjustments, and common finish choices are built in at no charge. Larger structural changes or premium materials are quoted clearly before production — the price you approve is the price you pay. There are no hidden customization fees, ever.

Each piece is produced through our network of specialist ateliers and partner workshops across Europe and Asia — each selected for mastery of a specific craft, from Murano-style glasswork to precision metal finishing. Before anything ships, it passes our multi-point quality inspection with photo and video sign-off. Lampadom is headquartered in the United States, with operations in Dubai serving Europe, the Middle East, and Asia.

Yes. Glass is hand-blown and hand-textured, metal is shaped and finished by artisans, and every fixture is assembled and inspected individually. That's why no two pieces are perfectly identical — slight variations in glass and finish are the signature of handwork, not a flaw. Over 15,000 clients and 6,000 designers have chosen Lampadom for exactly this.

Yes — every fixture ships with the correct bulbs installed or included, selected to complement the design and deliver the intended light quality. You unbox, install, and switch on. No hunting for obscure bulb types at the hardware store.

Our fixtures deliver a CRI of 90+ as standard — the threshold designers specify for true-to-life color in interiors — with 95+ available on request for color-critical spaces like galleries, retail, and hospitality. Skin tones, fabrics, and finishes read exactly as intended.

Yes — specify dimming when you order and we build the fixture to match your control system: TRIAC (standard wall dimmers), 0–10V, or DALI for architectural and hospitality installations. Tell us what's on the wall (or in the panel) and we handle compatibility before production, not after installation.

Typically 2700K–3000K (warm), 4000–4500K (neutral white), and 6000K (cool white), specified at order. Tri-color models let you switch between temperatures directly from the wall switch. If you're matching an existing scheme, tell us the Kelvin value you're running and we'll match it exactly.

Yes — because each piece is built to order, it's manufactured for your destination: 110–120V for North America, 220–240V for Europe, the Middle East, and most other regions. No converters, no adapters, no compatibility guesswork. Your fixture arrives ready for your electrical system.

Yes — our fixtures carry the relevant safety certifications, which vary by model and destination market, and every piece passes individual quality and electrical inspection before dispatch. Important: if your project requires specific certification documents, request them through your account executive before purchase. Certification requirements are confirmed at order stage and cannot be added retroactively once a piece is built — Lampadom cannot accept liability for documentation that was not requested prior to purchase.

Yes — request an IP44-rated build when ordering. IP44 protects against splashing water from any direction and small solid objects, making the fixture suitable for bathrooms, kitchens, and covered outdoor spaces. Tell us where the piece will live and we'll confirm the right rating for the zone.

Yes — when specified at order, fixtures can be configured to work with smart dimming and control systems (including Lutron, Control4, and KNX-based installations via compatible dimming protocols). Tell us your control setup and our team will confirm the correct configuration with your electrician or integrator before production.

Because it doesn't exist until you order it. Every Lampadom fixture is an original, produced specifically for your order — we hold no resale stock and sell no third-party inventory. lampadom.com is our only official website; we unconditionally guarantee the authenticity of every piece sold here.

Worldwide. Our largest markets are the United States, Europe, and the Middle East, but we deliver fixtures to designers and homeowners on every continent. If your project is somewhere unusual, ask — we've probably already shipped there.

Express air shipping is included in your quoted price — fully insured, door to door. The delivered price on your confirmed quote is final: no freight surprises at checkout, and none at your door. Shipping terms are confirmed per order on your quote, so you always know exactly what's included before you pay.

Trusted express carriers — primarily DHL Express and FedEx — with every shipment fully insured in transit. Large chandeliers and fragile glasswork travel in custom protective crating engineered for the specific piece, not generic boxes with foam peanuts.

You'll receive tracking by email — and by WhatsApp if you prefer — the moment your piece ships. Before that, your order contact keeps you updated through production and quality inspection, so you always know exactly where your fixture is in the process.

Most orders ship DDP — Delivered Duty Paid — meaning we handle the customs paperwork and duties and import taxes are included in your confirmed quote. Where a specific order ships under different terms, this is stated clearly on your quote before you pay — so the total you approve is always the total you pay, with nothing collected at your door. If your company holds a valid resale or tax-exemption certificate, send it to info@lampadom.com and we'll apply the exemption where eligible.

We replace it — at no cost to you. Report any transit damage within 48 hours of delivery to info@lampadom.com with photos of the piece and its packaging (this window matters — carriers require it for insurance). Your replacement is built on production priority and shipped immediately. Every shipment is fully insured, so you are never left negotiating with a courier.

Yes — we regularly deliver directly to job sites, contractors, and receiving warehouses. Give us the site contact and any delivery requirements (dock hours, floor, phone-ahead) and we'll coordinate with the carrier. All deliveries require a signature as proof of delivery, so make sure someone is authorized to sign.

Yes — contact us at info@lampadom.com any time before your order ships and we'll update it. Once the piece has been dispatched, address changes go through the courier directly, and we'll help you arrange it.

Every Lampadom piece includes a 2-year warranty as standard, covering manufacturing and electrical defects under normal use — on every order, no registration required. Extended and lifetime coverage options are available for purchase and must be arranged before or at the time of order through your account executive. For perspective: the standard warranty at most online lighting retailers covers 30 days.

Covered: manufacturing defects, structural and finish faults, and electrical component failure under normal use. Not covered: damage from improper installation, modification, misuse, or cleaning with abrasive chemicals. Extended coverage, where purchased, follows the terms confirmed at order. To claim, email info@lampadom.com with your order number and photos or video of the issue — we'll assess it quickly and arrange repair or replacement at no cost for valid claims.

Made-to-order pieces are built for you alone and cannot be restocked, so orders are final once production begins. In exchange, we carry the risk everywhere it actually matters: any piece that arrives damaged or defective is repaired or replaced at no cost, every shipment is fully insured, and free 3D previews plus finish confirmation before production mean you approve exactly what gets built. You're protected against everything except changing your mind — and we give you every tool to be certain before we start.

Because your fixture exists only because you ordered it — built to your dimensions, your finish, your voltage. There's no shelf to return it to. This is the industry standard for genuine made-to-order craftsmanship, and it's exactly why we invest so heavily in getting it right before production: 3D previews, finish samples, and specification sign-off, all before a single material is cut.

Our formal commitment to trade professionals: a dedicated account contact per project, rapid-response quoting, delivery in 3 weeks or less (most orders in 2), priority replacement of transit-damaged pieces, complimentary 3D renders and finish samples, and access to extended warranty coverage. It exists for one reason — so your name is never at risk because of your lighting vendor. Full details in the Partner Program.

We own it. If a delay is caused by us, we fix it at our cost — expedited production, priority freight, whatever it takes to protect your install. Trade partners are additionally covered by the credit-back terms of the Designer Guarantee. Delays caused by factors outside our control (customs holds, force majeure) or by pending approvals on your side pause the delivery clock — but even then, you'll hear about it from us first, with a plan.

Yes — the Lampadom Partner Program, built specifically for interior designers, architects, and procurement teams. Members receive trade pricing of up to 30%, a dedicated account contact, priority production scheduling, complimentary 3D renders and finish samples, and the full Designer Guarantee. Application takes minutes and approval is fast.

Practicing interior designers, architects, design studios, procurement and FF&E firms, developers, and hospitality groups. Verification is simple — a business license, resale certificate, professional portfolio, or company website is enough. We gate the program so trade pricing stays meaningful for the professionals it's built for.

Yes — send your floor plan, mood board, or brief and we'll return a complete lighting specification, product by product, room by room, ready to present to your client — within 24 hours. It's the most time-consuming part of your lighting scope, done for you, at no charge.

Yes — volume orders, multi-property rollouts, and hospitality packages are core to what we do. Our team's project heritage includes work for some of the world's leading international hotel brands. For commercial inquiries, contact info@lampadom.com with your project scope and timeline, and we'll assign a dedicated project contact.

Yes. Dimensions, materials, and electrical data are on every product page, and formal specification documents for client presentations and submittals are available through your account contact. If your project requires certification documentation, request it through your account executive before purchase — it's confirmed at order stage and cannot be issued retroactively.

Often, yes — billing structure depends on the specific order. Depending on the project and destination, we can invoice you directly, or side-mark the order and bill your client while your trade terms stay intact. Discuss the structure with your account executive when placing the order and we'll confirm exactly what's possible for that project — before anything is invoiced.

Send your valid resale or tax-exemption certificate to info@lampadom.com before ordering and we'll apply the exemption to eligible orders. For repeat trade buyers, we keep it on file so every future order is handled automatically.

Visa, Mastercard, and American Express; Apple Pay and Google Pay; PayPal; and secure payment links for quote-based orders. For trade and project orders, we also accept bank wire transfer — often preferred for larger invoices. Every transaction is processed over encrypted, PCI-compliant checkout.

Yes. All payments run through SSL-encrypted, PCI-compliant processing — we never see or store your full card details. Look for the padlock and "https" in your browser at checkout. Our payments team also screens transactions for fraud before confirming orders, protecting both you and us.

Yes — prices display automatically in your local currency based on your location, and you can switch currency manually at any time. Quotes for custom work are issued in the currency that suits your project.

Because you're not buying a lamp from a warehouse — you're commissioning a piece. Hand-blown glass, artisan metalwork, dimensions built to your space, individual quality inspection, insured express delivery, and a real warranty behind it. Mass-market fixtures are priced to be replaced; a Lampadom piece is priced to be the thing people ask about when they walk into the room. Over 15,000 clients and 6,000 designers have decided it's worth it.

Rarely — we protect our pricing the way we protect our craftsmanship, and the way we protect our designers' margins. Meaningful savings live in one place: the Partner Program, where verified trade professionals receive up to 30% on every order. Occasional seasonal offers go to our email subscribers first.

Yes — all hardwired fixtures should be installed by a licensed electrician, both for safety and to keep your warranty intact. Every piece ships with installation documentation, and for larger chandeliers we'll confirm mounting requirements and ceiling support with your electrician or contractor before delivery. Questions during install? Your order contact is a message away.

Gently and rarely — quality materials don't need much. Dust with a soft, dry or slightly damp microfiber cloth; never use abrasive cleaners, ammonia, or alcohol on glass or metal finishes. Always switch off and let bulbs cool first. Piece-specific care guidance is included with your fixture, and our team can advise on anything unusual.

Yes — because we make your fixture, we can remake any part of it: a single glass element, a shade, a canopy, or hardware. Email info@lampadom.com with your order number and the part needed, and we'll quote a replacement. This is one of the quiet advantages of made-to-order — your piece is never orphaned by a discontinued product line.

Our Dubai showroom welcomes visits by appointment — contact us to schedule. For everyone else, we bring the showroom to you: live video consultations, detailed photo and video of finishes under real lighting, physical samples, and complimentary 3D previews of the fixture in your actual space. See our Locations page for details.

Email info@lampadom.com, or call / WhatsApp +1 646 439 7912 (Americas) or +971 55 728 5459 (Europe, Middle East & Asia). We respond to most messages within hours, and every quote within 24. You'll always be speaking with a person who knows your order — not a bot, not a queue.